Privacy Policy Medical Indeed Platform Effective Date: [12/05/2026] Last Updated: [12/05/2026]
Introduction Welcome to Medical Indeed (“Platform”, “Website”, “we”, “our”, or “us”). Medical Indeed is a specialized electronic platform operating in the United Arab Emirates, providing advertising and subscription-based services that enable individuals and businesses to display, promote, search for, and communicate regarding:
Medical devices and equipment
Medical supplies and inventory
Medical properties and healthcare facilities
Medical and healthcare services
Jobs and professional opportunities within the healthcare sector
Any products or services related to the medical and healthcare industry This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal data and business-related information when users access or use the Platform and its services or features. By using Medical Indeed, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Legal Compliance Medical Indeed complies with the applicable laws and regulations of the United Arab Emirates, including:
UAE Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data
UAE Cybercrime Laws
UAE Consumer Protection Laws
UAE Commercial Transactions Laws
UAE Civil Transactions Law Users are solely responsible for complying with all applicable healthcare and regulatory requirements, including but not limited to:
The Ministry of Health and Prevention (MOHAP)
Dubai Health Authority (DHA)
Department of Health – Abu Dhabi (DOH)
Any licensing, registration, or accreditation requirements relating to medical products or services
Eligibility of Use By using the Platform, the user represents and warrants that:
They are at least 18 years old
They possess the legal authority to act on their own behalf or on behalf of the entity they represent
All advertisements, products, services, and job postings comply with the laws and regulations of the UAE
They will not publish prohibited, counterfeit, expired, unlicensed, or otherwise unlawful medical products
Information We Collect We may collect the following categories of information and data: A) Personal Data
Full name
Email address
Phone number
Emirates ID (where verification is required)
Billing address
Company or business information
Professional or medical licenses (where applicable) B) Business Information
Trade license details
Medical facility information
Tax registration information
Logos and brand identity materials
Contact details of authorized representatives C) Account Information
Username and password
Subscription plan details
Login history
Account preferences and settings D) Advertisement and Listing Information Information uploaded within advertisements, including:
Product or service descriptions
Images and videos
Medical inventory details
Pricing information
Medical property details
Job postings
Medical service information E) Payment Information Payments are processed through third-party payment service providers. We may collect:
Transaction and invoice numbers
Subscription status
Payment confirmation details We generally do not store complete bank card information on our servers unless expressly stated otherwise. F) Technical Data
IP address
Browser and device type
Operating system
Cookies and similar technologies
Usage analytics and behavioral data
Geolocation data where permitted G) Communication Data
Messages sent through the Platform
Customer support inquiries
Complaints and reports
Reviews and feedback
How We Use Information We use collected information for the following purposes:
Creating and managing user accounts
Publishing and managing advertisements
Managing subscription plans
Enforcing advertisement and featured listing limits
Processing payments and invoices
Providing technical support and customer service
Verifying users and businesses
Improving and optimizing Platform performance
Preventing fraud and misuse
Sending notifications and updates
Marketing and promotional activities
Complying with legal and regulatory obligations
Investigating violations and unlawful activities
Subscriptions and Payments Medical Indeed operates on a paid subscription model. Subscription plans may include:
A limited number of advertisements
A limited number of featured advertisements
Additional promotional tools
Enhanced advertisement visibility and ranking features We reserve the right to:
Modify subscription pricing
Amend subscription features and benefits
Suspend or terminate unpaid or expired subscriptions
Restrict advertisements exceeding subscription plan limits All payments are non-refundable unless otherwise required by UAE law or expressly stated by us.
Public Advertisements and User Responsibility Advertisements and listings displayed on the Platform may become publicly accessible. Users bear full responsibility for:
The accuracy of published information
The legality of products and services
Obtaining all required medical approvals and licenses
Ensuring products are not counterfeit, prohibited, or expired Medical Indeed does not guarantee the quality, legality, effectiveness, or safety of any advertised products or services and does not independently verify all listings.
Prohibited Content Users are prohibited from posting or displaying:
Illegal medical products
Prescription medications without proper authorization
Counterfeit devices or equipment
Expired products
Misleading medical claims
Unlicensed healthcare services
Fraudulent or misleading job listings
Content infringing intellectual property rights
Any content violating applicable laws or public morals We reserve the right to remove any content or suspend accounts without prior notice.
Information Sharing We may share information with: A) Other Users Contact details and advertisement information may be visible to users interested in listings. B) Service Providers Third parties assisting us with:
Electronic payment processing
Technical hosting
Analytics
Customer support
Security and fraud prevention C) Governmental and Regulatory Authorities Where legally required, including:
UAE courts
Law enforcement authorities
Ministry of Health
Dubai Health Authority
Department of Health
Telecommunications and Digital Government Regulatory Authority D) Business Transfers In connection with:
Mergers
Acquisitions
Asset sales
Corporate restructuring
Cookies We use cookies and similar technologies to:
Improve user experience
Store preferences
Analyze traffic and usage behavior
Protect accounts
Personalize content and advertisements Users may disable cookies through browser settings; however, certain Platform features may not function properly.
Data Retention We retain data:
For as long as necessary to provide services
To comply with legal obligations
To resolve disputes
To enforce our terms and policies
For legitimate operational and commercial purposes Certain information may be retained after account deletion where required by law.
Data Protection We implement appropriate technical and organizational security measures, including:
Encryption
Security and monitoring systems
Access control measures
Server and infrastructure protection However, no electronic platform can guarantee absolute security. Users remain responsible for maintaining the confidentiality of their login credentials.
International Data Transfers Data may be processed or stored inside or outside the UAE through our service providers. By using the Platform, users consent to such transfers in accordance with applicable legal safeguards.
User Rights Subject to UAE law, users may have the right to:
Request access to their data
Correct inaccurate information
Request deletion of data
Restrict or object to processing
Withdraw consent
Request data portability where applicable Requests may be submitted through the contact details provided below.
Marketing Communications We may send:
Marketing communications
Subscription offers
Platform updates
Promotional and advertising campaigns Users may unsubscribe at any time through the unsubscribe link or by contacting us directly.
Third-Party Links The Platform may contain links to third-party websites or services. We are not responsible for:
Their privacy practices
Their content or services
Their security or protection standards Use of such websites is entirely at the user’s own risk.
Medical Disclaimer Medical Indeed operates solely as an advertising platform and online marketplace. The Platform does not:
Provide medical advice
Practice medicine
Certify doctors or healthcare facilities
Guarantee medical outcomes
Endorse medical products unless expressly stated Users must independently verify:
Licenses
Certifications
Accreditations
Regulatory approvals
Intellectual Property Users retain ownership of the content they upload while granting Medical Indeed a non-exclusive, worldwide, royalty-free license to use, display, publish, and promote such content for the operation and marketing of the Platform. Users represent and warrant that they possess all necessary rights to the published content.
Suspension or Termination of Accounts We reserve the right to suspend, restrict, or terminate accounts in cases involving:
Violation of laws or regulations
Fraud or deceptive conduct
Failure to pay subscription fees
Abuse or misuse of the Platform
Threats to the security of the Platform or its users We may also remove any content without prior notice.
Dispute Resolution and Limitation of Liability A) Amicable Settlement Users agree to make reasonable efforts to resolve any dispute, claim, or controversy arising out of or relating to the use of Medical Indeed amicably through direct communication with Platform management before initiating legal proceedings. The aggrieved party must provide written notice describing the dispute and allow a minimum period of thirty (30) days for an amicable resolution attempt. B) Limitation of Liability To the maximum extent permitted under UAE law, Medical Indeed, its directors, employees, partners, and service providers shall not be liable for:
Any indirect, incidental, consequential, or special damages
Loss of profits, revenue, or data
Transactions conducted between users
The quality, legality, or safety of advertised products or services
Damages resulting from reliance on advertisements or published content
Platform interruptions, technical failures, or security breaches beyond reasonable control Use of the Platform is entirely at the user’s own risk. C) User-to-User Relationships Medical Indeed’s role is limited to providing an electronic platform for advertising and communication between parties. The Platform shall not be considered a party to any:
Sale or purchase transaction
Employment agreement
Service agreement
Supply agreement
Financial or commercial transaction between users Medical Indeed bears no responsibility for disputes or claims arising between users. D) Indemnification Users agree to indemnify and hold harmless Medical Indeed, its management, employees, and partners against any claims, damages, losses, expenses, or legal fees arising from:
Violation of applicable laws
Breach of these policies or terms
Publication of unlawful or misleading content
Infringement of third-party rights
Misuse of the Platform E) Arbitration and Jurisdiction Medical Indeed may, at its sole discretion, refer disputes arising from Platform use to:
Arbitration
Mediation
Amicable settlement procedures before recourse to the competent courts, in accordance with UAE law. If settlement is not achieved, the courts of the United Arab Emirates shall have jurisdiction over the dispute. F) Acknowledgment of Risks Users acknowledge and understand that the Platform operates as an open electronic marketplace and that Medical Indeed does not guarantee:
The accuracy of all advertisements
The identity of users
The quality of products or services
The outcome of commercial transactions Users are solely responsible for conducting independent verification before entering into any transaction or agreement.
Children’s Privacy The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Amendments to This Privacy Policy We reserve the right to amend this Privacy Policy from time to time. Any modifications become effective immediately upon publication on the Platform. Continued use of the Platform constitutes acceptance of the revised Privacy Policy.
Contact Information For privacy-related inquiries or requests: Medical Indeed Email: [ict@medicalindeed.ae] Phone: [+971508151339] Website: [https://medicalindeed.ae/] Address: [Crystal Plaza – Sharjah]
Governing Law and Jurisdiction This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. The courts of the United Arab Emirates shall have jurisdiction over any dispute arising from this Privacy Policy unless otherwise required by law.
Consent By using Medical Indeed, creating an account, purchasing a subscription, publishing an advertisement, or communicating through the Platform, you expressly consent to the collection, use, and processing of your information as described in this Privacy Policy.