Privacy Policy
Medical Indeed Platform
Effective Date: [12/05/2026]
Last Updated: [12/05/2026]

  1. Introduction
    Welcome to Medical Indeed (“Platform”, “Website”, “we”, “our”, or “us”).
    Medical Indeed is a specialized electronic platform operating in the United
    Arab Emirates, providing advertising and subscription-based services that
    enable individuals and businesses to display, promote, search for, and
    communicate regarding:
  • Medical devices and equipment
  • Medical supplies and inventory
  • Medical properties and healthcare facilities
  • Medical and healthcare services
  • Jobs and professional opportunities within the healthcare sector
  • Any products or services related to the medical and healthcare
    industry
    This Privacy Policy explains how we collect, use, process, store, disclose,
    and protect personal data and business-related information when users
    access or use the Platform and its services or features.
    By using Medical Indeed, you acknowledge that you have read, understood,
    and agreed to this Privacy Policy.
  1. Legal Compliance
    Medical Indeed complies with the applicable laws and regulations of the
    United Arab Emirates, including:
  • UAE Federal Decree-Law No. (45) of 2021 on the Protection of
    Personal Data
  • UAE Cybercrime Laws
  • UAE Consumer Protection Laws
  • UAE Commercial Transactions Laws
  • UAE Civil Transactions Law
    Users are solely responsible for complying with all applicable healthcare
    and regulatory requirements, including but not limited to:
  • The Ministry of Health and Prevention (MOHAP)
  • Dubai Health Authority (DHA)
  • Department of Health – Abu Dhabi (DOH)
  • Any licensing, registration, or accreditation requirements relating to
    medical products or services
  1. Eligibility of Use
    By using the Platform, the user represents and warrants that:
  • They are at least 18 years old
  • They possess the legal authority to act on their own behalf or on
    behalf of the entity they represent
  • All advertisements, products, services, and job postings comply with
    the laws and regulations of the UAE
  • They will not publish prohibited, counterfeit, expired, unlicensed, or
    otherwise unlawful medical products
  1. Information We Collect
    We may collect the following categories of information and data:
    A) Personal Data
  • Full name
  • Email address
  • Phone number
  • Emirates ID (where verification is required)
  • Billing address
  • Company or business information
  • Professional or medical licenses (where applicable)
    B) Business Information
  • Trade license details
  • Medical facility information
  • Tax registration information
  • Logos and brand identity materials
  • Contact details of authorized representatives
    C) Account Information
  • Username and password
  • Subscription plan details
  • Login history
  • Account preferences and settings
    D) Advertisement and Listing Information
    Information uploaded within advertisements, including:
  • Product or service descriptions
  • Images and videos
  • Medical inventory details
  • Pricing information
  • Medical property details
  • Job postings
  • Medical service information
    E) Payment Information
    Payments are processed through third-party payment service providers.
    We may collect:
  • Transaction and invoice numbers
  • Subscription status
  • Payment confirmation details
    We generally do not store complete bank card information on our servers
    unless expressly stated otherwise.
    F) Technical Data
  • IP address
  • Browser and device type
  • Operating system
  • Cookies and similar technologies
  • Usage analytics and behavioral data
  • Geolocation data where permitted
    G) Communication Data
  • Messages sent through the Platform
  • Customer support inquiries
  • Complaints and reports
  • Reviews and feedback
  1. How We Use Information
    We use collected information for the following purposes:
  • Creating and managing user accounts
  • Publishing and managing advertisements
  • Managing subscription plans
  • Enforcing advertisement and featured listing limits
  • Processing payments and invoices
  • Providing technical support and customer service
  • Verifying users and businesses
  • Improving and optimizing Platform performance
  • Preventing fraud and misuse
  • Sending notifications and updates
  • Marketing and promotional activities
  • Complying with legal and regulatory obligations
  • Investigating violations and unlawful activities
  1. Subscriptions and Payments
    Medical Indeed operates on a paid subscription model.
    Subscription plans may include:
  • A limited number of advertisements
  • A limited number of featured advertisements
  • Additional promotional tools
  • Enhanced advertisement visibility and ranking features
    We reserve the right to:
  • Modify subscription pricing
  • Amend subscription features and benefits
  • Suspend or terminate unpaid or expired subscriptions
  • Restrict advertisements exceeding subscription plan limits
    All payments are non-refundable unless otherwise required by UAE law or
    expressly stated by us.
  1. Public Advertisements and User Responsibility
    Advertisements and listings displayed on the Platform may become publicly
    accessible.
    Users bear full responsibility for:
  • The accuracy of published information
  • The legality of products and services
  • Obtaining all required medical approvals and licenses
  • Ensuring products are not counterfeit, prohibited, or expired
    Medical Indeed does not guarantee the quality, legality, effectiveness, or
    safety of any advertised products or services and does not independently
    verify all listings.
  1. Prohibited Content
    Users are prohibited from posting or displaying:
  • Illegal medical products
  • Prescription medications without proper authorization
  • Counterfeit devices or equipment
  • Expired products
  • Misleading medical claims
  • Unlicensed healthcare services
  • Fraudulent or misleading job listings
  • Content infringing intellectual property rights
  • Any content violating applicable laws or public morals
    We reserve the right to remove any content or suspend accounts without
    prior notice.
  1. Information Sharing
    We may share information with:
    A) Other Users
    Contact details and advertisement information may be visible to users
    interested in listings.
    B) Service Providers
    Third parties assisting us with:
  • Electronic payment processing
  • Technical hosting
  • Analytics
  • Customer support
  • Security and fraud prevention
    C) Governmental and Regulatory Authorities
    Where legally required, including:
  • UAE courts
  • Law enforcement authorities
  • Ministry of Health
  • Dubai Health Authority
  • Department of Health
  • Telecommunications and Digital Government Regulatory Authority
    D) Business Transfers
    In connection with:
  • Mergers
  • Acquisitions
  • Asset sales
  • Corporate restructuring
  1. Cookies
    We use cookies and similar technologies to:
  • Improve user experience
  • Store preferences
  • Analyze traffic and usage behavior
  • Protect accounts
  • Personalize content and advertisements
    Users may disable cookies through browser settings; however, certain
    Platform features may not function properly.
  1. Data Retention
    We retain data:
  • For as long as necessary to provide services
  • To comply with legal obligations
  • To resolve disputes
  • To enforce our terms and policies
  • For legitimate operational and commercial purposes
    Certain information may be retained after account deletion where required
    by law.
  1. Data Protection
    We implement appropriate technical and organizational security measures,
    including:
  • Encryption
  • Security and monitoring systems
  • Access control measures
  • Server and infrastructure protection
    However, no electronic platform can guarantee absolute security.
    Users remain responsible for maintaining the confidentiality of their login
    credentials.
  1. International Data Transfers
    Data may be processed or stored inside or outside the UAE through our
    service providers.
    By using the Platform, users consent to such transfers in accordance with
    applicable legal safeguards.
  2. User Rights
    Subject to UAE law, users may have the right to:
  • Request access to their data
  • Correct inaccurate information
  • Request deletion of data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability where applicable
    Requests may be submitted through the contact details provided below.
  1. Marketing Communications
    We may send:
  • Marketing communications
  • Subscription offers
  • Platform updates
  • Promotional and advertising campaigns
    Users may unsubscribe at any time through the unsubscribe link or by
    contacting us directly.
  1. Third-Party Links
    The Platform may contain links to third-party websites or services.
    We are not responsible for:
  • Their privacy practices
  • Their content or services
  • Their security or protection standards
    Use of such websites is entirely at the user’s own risk.
  1. Medical Disclaimer
    Medical Indeed operates solely as an advertising platform and online
    marketplace.
    The Platform does not:
  • Provide medical advice
  • Practice medicine
  • Certify doctors or healthcare facilities
  • Guarantee medical outcomes
  • Endorse medical products unless expressly stated
    Users must independently verify:
  • Licenses
  • Certifications
  • Accreditations
  • Regulatory approvals
  1. Intellectual Property
    Users retain ownership of the content they upload while granting Medical
    Indeed a non-exclusive, worldwide, royalty-free license to use, display,
    publish, and promote such content for the operation and marketing of the
    Platform.
    Users represent and warrant that they possess all necessary rights to the
    published content.
  2. Suspension or Termination of Accounts
    We reserve the right to suspend, restrict, or terminate accounts in cases
    involving:
  • Violation of laws or regulations
  • Fraud or deceptive conduct
  • Failure to pay subscription fees
  • Abuse or misuse of the Platform
  • Threats to the security of the Platform or its users
    We may also remove any content without prior notice.
  1. Dispute Resolution and Limitation of Liability
    A) Amicable Settlement
    Users agree to make reasonable efforts to resolve any dispute, claim, or
    controversy arising out of or relating to the use of Medical Indeed amicably
    through direct communication with Platform management before initiating
    legal proceedings.
    The aggrieved party must provide written notice describing the dispute and
    allow a minimum period of thirty (30) days for an amicable resolution
    attempt.
    B) Limitation of Liability
    To the maximum extent permitted under UAE law, Medical Indeed, its
    directors, employees, partners, and service providers shall not be liable for:
  • Any indirect, incidental, consequential, or special damages
  • Loss of profits, revenue, or data
  • Transactions conducted between users
  • The quality, legality, or safety of advertised products or services
  • Damages resulting from reliance on advertisements or published
    content
  • Platform interruptions, technical failures, or security breaches beyond
    reasonable control
    Use of the Platform is entirely at the user’s own risk.
    C) User-to-User Relationships
    Medical Indeed’s role is limited to providing an electronic platform for
    advertising and communication between parties.
    The Platform shall not be considered a party to any:
  • Sale or purchase transaction
  • Employment agreement
  • Service agreement
  • Supply agreement
  • Financial or commercial transaction between users
    Medical Indeed bears no responsibility for disputes or claims arising
    between users.
    D) Indemnification
    Users agree to indemnify and hold harmless Medical Indeed, its
    management, employees, and partners against any claims, damages,
    losses, expenses, or legal fees arising from:
  • Violation of applicable laws
  • Breach of these policies or terms
  • Publication of unlawful or misleading content
  • Infringement of third-party rights
  • Misuse of the Platform
    E) Arbitration and Jurisdiction
    Medical Indeed may, at its sole discretion, refer disputes arising from
    Platform use to:
  • Arbitration
  • Mediation
  • Amicable settlement procedures
    before recourse to the competent courts, in accordance with UAE law.
    If settlement is not achieved, the courts of the United Arab Emirates shall
    have jurisdiction over the dispute.
    F) Acknowledgment of Risks
    Users acknowledge and understand that the Platform operates as an open
    electronic marketplace and that Medical Indeed does not guarantee:
  • The accuracy of all advertisements
  • The identity of users
  • The quality of products or services
  • The outcome of commercial transactions
    Users are solely responsible for conducting independent verification before
    entering into any transaction or agreement.
  1. Children’s Privacy
    The Platform is not intended for individuals under the age of 18.
    We do not knowingly collect personal data from minors.
  2. Amendments to This Privacy Policy
    We reserve the right to amend this Privacy Policy from time to time.
    Any modifications become effective immediately upon publication on the
    Platform.
    Continued use of the Platform constitutes acceptance of the revised
    Privacy Policy.
  3. Contact Information
    For privacy-related inquiries or requests:
    Medical Indeed
    Email: [ict@medicalindeed.ae]
    Phone: [+971508151339]
    Website: [https://medicalindeed.ae/]
    Address: [Crystal Plaza – Sharjah]
  4. Governing Law and Jurisdiction
    This Privacy Policy shall be governed by and interpreted in accordance
    with the laws of the United Arab Emirates.
    The courts of the United Arab Emirates shall have jurisdiction over any
    dispute arising from this Privacy Policy unless otherwise required by law.
  5. Consent
    By using Medical Indeed, creating an account, purchasing a subscription,
    publishing an advertisement, or communicating through the Platform, you
    expressly consent to the collection, use, and processing of your information
    as described in this Privacy Policy.
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